1. Introduction
Welcome to TimeNest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our scheduling platform.
TimeNest is a SaaS platform that allows users to share their availability and accept bookings from others, with features including calendar synchronization and automated meeting link generation.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: Email address, full name, timezone, and optional profile information including display name and welcome message.
- Profile Data: Avatar images you upload to personalize your profile.
- Availability Data: Your scheduling preferences and time slots for each day of the week.
- Event Information: Details about events you create, including titles, descriptions, durations, and booking links.
- Booking Data: When you book appointments, we collect your name, email address, and any additional details you provide (such as agenda or notes).
2.2 Information Collected Automatically
- Usage Data: Information about how you interact with our platform, including pages visited, features used, and timestamps.
- Device Information: IP address, browser type, operating system, and device identifiers.
- Cookies and Tracking Technologies: See our Cookies section below for details.
2.3 Information from Third Parties
- Google Account Integration: When you connect your Google Calendar, we receive access to your Google account information (email, profile data) and calendar permissions to sync events and create meetings.
- Authentication Providers: Information from Google OAuth when you sign in with your Google account.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our scheduling services
- To create and manage your account and profile
- To facilitate booking appointments and calendar synchronization
- To send transactional emails (booking confirmations, cancellations, rescheduling notifications)
- To generate Google Meet links and calendar events
- To improve our services and develop new features
- To ensure platform security and prevent abuse
- To comply with legal obligations
- To communicate with you about service updates and support
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
4.1 With Your Consent
When you book appointments, your name and email are shared with the event host. Meeting details and Google Meet links are shared with all participants.
4.2 Service Providers
We share information with trusted third-party service providers who help us operate our platform:
- Supabase: Database and authentication services
- Google: Calendar synchronization and OAuth authentication
- Resend: Email delivery services
4.3 Legal Requirements
We may disclose information if required by law, court order, or to protect our rights and safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Row-level security in our database
- Secure authentication and access controls
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data in a structured format
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.
7. Third-Party Services
Our platform integrates with third-party services. Please review their privacy policies:
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
- Account data: Retained while your account is active and for a reasonable period after deletion
- Booking data: Retained for service provision and legal compliance
- Google credentials: Retained until you disconnect your Google account
- Usage logs: Retained for security and analytics purposes
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.
10. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Address: TimeNest Incorporated, Privacy Team
Response Time: We aim to respond within 30 days